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Information for staff










This page is under development, with the aim that it will ultimately provide easy access to information and resources to support staff in the College of Life and Environmental Sciences.

If you have any updates or suggestions for things you would like to see here, please contact Lucy Corley.

On this page: Contacts | Facilities and equipment | Health and Safety | IT and websitesMarketing, Student Recruitment and Press | Research | Teaching | Wellbeing and inclusion

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Facilities and equipment

A list of each department's facilities and who to contact can be found here:

If you are looking for a specific piece of equipment and it is not found within a facility, please contact the Technical Services Manager for each area who will be able to answer questions about equipment:

Geoffrey Pope / Biocatalysis Steven Goff
Amory / Hatherly Stephen Haley
Sports and Health Sciences Garrick Taylor
Washington Singer / Hatherly Sam Mitchell

Use the Campus Services Help Desk to request building maintenance, report a fault, request cleaning or arrange for items to be moved.

You can use the WARPit online reuse platform to find unwanted office furniture from other university departments, or upload an item to be reused.

Health and safety

It has to be someone who introduces the risk, knows the process, understands the risk and is in a position to ensure the controls are made available. Academics introduce the risk therefore are responsible for completing the paperwork but they can devolve this to the student/PhD/Post doc doing the work and that they feel is competent. The risk assessment then needs to be counter-signed by the academic if devolved to someone else they have chosen to carry out the risk assessment.

Health and Safety documents can be found on the Health and Safety website

You can view the different roles and organisational elements responsible for ensuring the Health and Safety policy is maintained here: Safety Roles and Responsibilities of College and Service Staff

IT and websites

Urgent issues

If you’re unable to work or have a time-critical issue, please call 4724 or +441392 724724 and select the option to speak with the IT Helpdesk. If you already have logged a call online and need to escalate it, please ensure you have your IT Helpdesk reference number when talking with the team. You can check if we already know about the problem on the Hot Issues page here.

Other issues

To raise a non-urgent IT issue or request an IT service, please log your call via the online IT helpdesk portal. View the IT Helpdesk FAQs. 

IT support and guidance

The Digital Hub is the University's new virtual and physical space to help you get the most from digital tools and projects.

You can ask questions, find guides to using software, or book time with a technician. 

Digital teaching support

The Technology Enhanced Learning (TEL)/eLearning team offer support with pedagogical uses of Teams or other technologies. Contact them on or access resources on the TEL sharepoint

The Enhancement Hub is home to further guidance and support for online teaching.

Research groups on discipline and college websites

Websites for research groups belonging to a discipline (e.g. Integrative Physiology in Sport and Health Sciences) are built in our in-house web content management system, T4. The CLES college and discipline websites have a set style and colour scheme.

If you need a new site set up, your first point of contact is Lucy Corley - CLES Web Officer and part of the Digital Team (

There is no charge for this work, but we will need to book it in to the Digital Team project backlog so please give as much notice as you can.

Research projects, lab groups and academic websites

When a website is required for a research project, a lab group or an individual academic, these are the recommended available options:

  • A wordpress site or blog (free)
  • A bespoke website created by the Design Studio (there is a charge for this)
  • Free or low-cost external website builders

Find out more and get started here.

Your first point of contact for website updates is Lucy Corley - CLES Web Officer and part of the Digital Team (

If you need to make frequent updates to your site, we can set you up with access to edit the site yourself using T4, our in-house content management system. Our short, accessible T4 training videos teach you how to edit text, add links and upload documents. For more advanced users, our advanced videos show you how to add images, pages and new pieces of content. 

If your site is very out of date and requires a complete redesign, please get in touch with Lucy or the Digital Team so we can book this into our project backlog for you. 

Undergraduate or Postgraduate programme pages

If you notice an error or update needed on an undergraduate or postgraduate programme page, please email Lucy Corley and Ruth Thorne.

Facebook, Twitter and other social media channels allow you to set up and maintain your own account. 

Before you do this, however, be aware that success on social media does require a significant time commitment to actively attract and engage with followers.

For guidance on what to post and things to bear in mind, see our staff Social Media Guidelines

If you intend to use the university logo, make sure you consult the Design Studio first. 


To update your profile page, log in to the ROM system with your normal IT username and password, then search for your name in the search box.

Download a detailed guide: How to update your staff profile (PDF)

Don't have a staff profile yet?

Contact your college admin team and they can set one up for you.

Want to change your photo?

Contact your college admin team or Lucy Corley - CLES Web Officer

Why update your profile?

  1. To showcase your research. An up-to-date profile promotes your research and encourages potential academic and industrial collaborators to get in touch with you. It will also support REF submissions.
  2. To get yourself noticed for future projects and funding. The university’s website gets around 30,000 views every day. An up-to-date profile is a great opportunity to market yourself and expand your contact base with minimal effort.
  3. To help prospective PhD students find you. User testing has shown that students considering a PhD use staff profiles as a key part of deciding whether a department or university is right for them

Marketing, Student Recruitment and Press

On the MI hub: this is updated daily and contains reports with information about current applications and applicant status information such as offers, acceptances and deposits paid, information about previous cycle performance and preliminary enrolment data.

We offer a number of ways for prospective students to visit us, both on campus as part of a campus tour or online via our online chat events. For the latest details please see:

Undergraduate Open Days are typically held in May/June, September and October. Postgraduate Open Days are held in November, March and June. For the dates for your campus please see:

We also typically hold Offer Holder Visit Days in February and March. Offer-holders will be automatically invited to attend these events.

Our main scholarship scheme is the Global Excellence Scholarship scheme for all levels of study. 

For postgraduate study, we offer our progressing students a ‘Class of’ scholarship along with an Alumni scholarship which both provide a 10% reduction in the tuition fee. More information can be found on the Masters scholarships page.

If you have an idea for a new programme, please contact Ruth Thorne, Head of Communications and Marketing, and Helen Preston, Taught Programme Support Officer, who together will help you with market data and the paperwork process. For more information about the process see the Quality and Standards website

The Press Office will be able to help you with any potential news stories. The CLES contact is Alex Morrison. You can find out more about the Press Office and the other services they offer, including media training, on the Press Office webpage.

If you would like to arrange photography or films please contact Ruth Thorne, Head of Communications and Marketing, in the first instance.


The CLES preferred supplier for booking Academic and Professional Services staff travel (including PGR students) is Click Travel. Find all the information you need to book on the CLES Travel site. 

Centrally bookable rooms

Penryn Campus rooms

To book a centrally managed room on the Penryn campus, email the Room Bookings team with your requirements:

Catering on the campus is organised by FX Plus. The Hospitality Office will not process requests without a purchase order. To order catering, complete a requisition order and send this with your hospitality request to your Finance administrator, who will raise the purchase order and forward all the information to Hospitality, on your behalf.

Biosciences rooms

Biosciences Room Booking Instructions.docx

Geography rooms

To book Geography rooms please contact Beth Lowe-Smith.

Psychology rooms

Please note this is only accessible by Psychology admin staff. Please contact for further details.

Sport and Health Sciences rooms and equipment

Please note this is only accessible by Sport and Health Sciences staff. Please contact Sam Bailey or Clare Fogarty for further details.


Delivering blended learning

The Enhancement Hub is home to guidance and support including:

TQA manual

The Teaching Quality Assurance (TQA) manual includes all the University's learning and teaching policies, processes and codes of good practice.

Information and support for students

You may find it useful to familiarise yourself with the support services and information available to students:

Wellbeing and inclusion

See the Staff Wellbeing website for information on free counselling, Occupational Health, and a range of resources for maintaining your health and wellbeing.

Each CLES department has an Inclusion Lead who is a first point of contact for inclusion issues and attends the termly CLES Inclusion meeting. Meet your Inclusion Leads and find out about inclusion in the College.