A list of each department's facilities and who to contact can be found here:

• Biosciences Streatham 
• Ecology and Conservation 
• Geography Streatham
• Geography and Environmental Science, Penryn
• Psychology
• Sports and Health Sciences

If you are looking for a specific piece of equipment and it is not found within a facility, please contact the Technical Services Manager for each area who will be able to answer questions about equipment:

Use the Campus Services Help Desk to request building maintenance, report a fault, request cleaning or arrange for items to be moved.

You can use the WARPit online reuse platform to find unwanted office furniture from other university departments, or upload an item to be reused.

It has to be someone who introduces the risk, knows the process, understands the risk and is in a position to ensure the controls are made available. Academics introduce the risk therefore are responsible for completing the paperwork but they can devolve this to the student/PhD/Post doc doing the work and that they feel is competent. The risk assessment then needs to be counter-signed by the academic if devolved to someone else they have chosen to carry out the risk assessment.

Health and Safety documents can be found on the Health and Safety website. 

You can view the different roles and organisational elements responsible for ensuring the Health and Safety policy is maintained here: Safety Roles and Responsibilities of College and Service Staff

• University sustainability policy and strategy
• University forms guidance and templates
• University Health and Safety policy

• Animals on campus
• Asbestos
• Bottled gas and cryogenics
• Carriage of dangerous goods
• Children, young people and vulnerable adults on campus
• Confined spaces
• Contained use of Genetically Modified Organisms
• Control of contractors
• Control of substances hazardous to health (CoSHH)
• Display screen equipment
• Diving at work
• Driving vehicles on university business
• Fieldwork
• Fire safety
• First aid
• Health surveillance
• Human Tissue Act
• Hydrofluoric Acid: use, storage and disposal of
• Incident reporting and investigation
• Ionising radiation safety
• Laser safety
• Legionella management
• Lifting operations and lifting equipment
• Local exhaust ventilation
• Lone working
• Managing mental health and stress
• Manual handling
• Nanomaterials
• New and expectant mothers
• Noise at work
• Non-ionising radiation
• Portable Appliance Testing (PAT)
• Provision and use of work equipment
• Slips, trips and falls
• Smoking and vaping
• Working at height
• Vibration at work

• Deal with an emergency
• Deal with a drug-related emergency
• Deal with a fire
• Report an accident or near miss
• Fix it, Move it, Dispose it or Query it

General email address: cles-healthandsafety@exeter.ac.uk

• Gail Reeves (Head of Technical Services)
• Caroline Haughian (Executive Officer)

Biosciences (Exeter)

• Garrick Taylor
• Joy Richards or Lindsey Beasley (Administrators)

Bioscience and Geography (Penryn)

• Adrian Watson
• Sally Bennett (Administrator)

Geography (Exeter)

• Dr Joana Zaragoza-Castells

Psychology

• Charlie Dibble
• Karen Swanston (Administrator)

Sport and Health Science (St. Lukes)

• Sam Bailey
• Clare Fogarty  (Administrator)

University Safety Office

• Safety Office contact details

Infrastructure and Projects Officer

• India Lucas-Odgars 

If you discover a fire.

1. Sound the alarm;
2. Call the fire service from the nearest SAFE telephone (999 from any public/mobile phone; 9999 from any internal telephone);
3. Give the address of the building you are in:
   
   Streatham Campus, Exeter, Devon
   
   Biosciences, Geoffrey Pope, University of Exeter, Stocker Road, Exeter, EX4 4QD
   
   Geography, University of Exeter, Amory Building, Rennes Drive, Exeter, EX4 4RJ
   
   Psychology, University of Exeter, Washington Singer Building, Perry Road, Exeter EX4 4QG
   
   Sport and Health Sciences, St Luke's Campus, Heavitree Road, Exeter, UK, EX1 2LU
   
   Penryn Campus, Penryn, Cornwall
   
   Biosciences, Centre for Ecology and Conservation, University of Exeter, Treliever Road, Penryn, Cornwall, TR10 9FE
   
   Geography, University of Exeter, Peter Lanyon Building, Penryn, Cornwall, TR10 9FE
   
   
4. Notify the University Estate Patrol/Campus Security:
   
   Streatham Campus: (Internal: Dial 3999, External: Dial 01392 263999).
   
   Penryn Campus: (Tel: 01326 370400).
   
   
5. Go to the nearest fire assembly point.

If you hear the fire alarm

1. If you have responsibility for a colleague with special needs: contact that person and give assistance.
2. Go to the assembly point.
3. Do not re-enter the building until told that it is safe to do so.

University of Exeter Fire Safety Guidance

The University has a duty under the First Aid at Work Regulations to provide first aid for its staff.  It is also the University’s policy to extend this provision to include students, visitors and members of the public, whilst on our campuses.

1. First Aiders have been trained to a high level of competence on HSE approved courses. They receive refresher training every 3 years.
2. First Aiders are trained to manage an emergency, provide emergency treatment to injured persons and remain with them until professional medical help arrives.
3. First Aiders are not able to provide professional medical treatment, provide diagnoses or dispense medicines.

What to do if you or a colleague needs first aid at work

1. Contact your nearest first aider. (These names can be found on a list next to all first aid boxes as well as other various locations around the building)
2. If necessary call for an ambulance and advise Estate Patrol (01392 263999 or Ext 3999) (Streatham and St Luke's Campuses); or (Cornwall Campus) contact Reception on 01326 370400.  If an ambulance is called, also advise the Health and Safety Office (01392 269340) as they will need to investigate and collect evidence.
3. Ensure that a University Accident / Incident Report form is completed and sent to the Health & Safety Office.  This is normally carried out by the First Aider but can be done by any member of staff.

Free Lifesaving App - The 'St John Ambulance First Aid' app is available for both iPhone and Android mobile phone users.  The app provides advice on both minor and major emergencies, which is easily digestible whether consulted: at leisure or when under pressure.

First Aiders list

For a list of all first aiders please visit the Health and Safety office website.

In addition to specific regulations, some basic guidelines/rules for general safety within laboratories are:

• There must be no eating, drinking or application of cosmetics in laboratories.
• Laboratory coats must be worn and be fastened in laboratories. These must not be taken into rest areas and coffee rooms. Laboratory coats should be hung up separately from other clothing.
• All staff should be aware of suitable clothing for various activity types; for example, open shoes or shorts are inappropriate for certain types of laboratory activity.
• There may be occasions on which long hair should be tied up.
• Safety spectacles or visors must be worn when handling acids, alkalis, corrosive or other hazardous materials including microbiological material.
• Safety spectacles or visors must be worn in solution-chemistry laboratories
• Safety glassed must be worn in the teaching laboratory at all times by staff and students alike. The only exceptions being when using microscopes or if an approved Risk Assessment has been completed showing that they are not necessary.
• Suitable gloves should be worn when handling hazardous materials.  Disposable gloves should be changed frequently to avoid contamination.
• Remove disposable gloves before handling other equipment and books and before leaving the laboratory if possible.  To avoid contamination, one glove must always be removed to handle door-knobs etc.
• Hands should be washed when leaving the laboratory and before meals etc.
• Do not work with flammable solvents near a naked flame, or place them in refrigerators or freezers unless these are marked spark-proofed.
• Mobile phones should not be used in the laboratory.  Personal calls must be taken outside the laboratory.  The only exceptions for phone use is for on-call and when required for specialist technical advice on equipment.  Phones must be turned off particularly when working with flammable solvents
• The use of IPods and personal stereos is discouraged and must only be used with the express permission of the laboratory manager/PI and when there is no risk of contamination.
• The presence of children in laboratories is not permitted. If it is necessary for a child to enter the building, this is permitted only on the following conditions: -
  The child is at all times supervised by a responsible adult and is not left unattended and a Children in Laboratories Risk Assessment has been completed.
  All responsibility for accidents caused will be that of the parent or person in charge of the child. The department will not accept any responsibility.

Urgent issues

If you’re unable to work or have a time-critical issue, please call 4724 or +441392 724724 and select the option to speak with the IT Helpdesk. If you already have logged a call online and need to escalate it, please ensure you have your IT Helpdesk reference number when talking with the team. You can check if we already know about the problem on the Hot Issues page here.

Other issues

To raise a non-urgent IT issue or request an IT service, please log your call via the online IT helpdesk portal. View the IT Helpdesk FAQs. 

IT support and guidance

The Digital Hub is the University's new virtual and physical space to help you get the most from digital tools and projects.

You can ask questions, find guides to using software, or book time with a technician. 

Digital teaching support

The Technology Enhanced Learning (TEL)/eLearning team offer support with pedagogical uses of Teams or other technologies. Contact them on tel-team@exeter.ac.uk or access resources on the TEL sharepoint. 

The Enhancement Hub is home to further guidance and support for online teaching.

Research groups on discipline websites

Websites for research groups belonging to a discipline (e.g. Integrative Physiology in Sport and Health Sciences) are built in our in-house web content management system, T4. The faculty and discipline websites have a set style and colour scheme.

If you need a new site set up, your first point of contact is the Digital Team (digitalteam@exeter.ac.uk).

There is no charge for this work, but we will need to book it in to the Digital Team project backlog so please give as much notice as you can.

Research projects, lab groups and academic websites

When a website is required for a research project, a lab group or an individual academic, these are the recommended available options:

• A wordpress site or blog (free)
• A bespoke website created by the Design Studio (there is a charge for this)
• Free or low-cost external website builders

Find out more and get started here.

Your first point of contact for website updates is the Digital Team (digitalteam@exeter.ac.uk)

If you need to make frequent updates to your site, we can set you up with access to edit the site yourself using T4, our in-house content management system. Our short, accessible T4 training videos teach you how to edit text, add links and upload documents. For more advanced users, our advanced videos show you how to add images, pages and new pieces of content. 

If your site is very out of date and requires a complete redesign, please get in touch with the Digital Team so we can book this into our project backlog for you. 

Undergraduate or Postgraduate programme pages

If you notice an error or update needed on an undergraduate or postgraduate programme page, please email digitalteam@exeter.ac.uk.

Facebook, Twitter and other social media channels allow you to set up and maintain your own account. 

Before you do this, however, be aware that success on social media does require a significant time commitment to actively attract and engage with followers.

For guidance on what to post and things to bear in mind, see our staff Social Media Guidelines. 

If you intend to use the university logo, make sure you consult the Design Studio first. 

To update your profile page, log in to the ROM system with your normal IT username and password, then search for your name in the search box.

Download a detailed guide: How to update your staff profile (PDF)

Don't have a staff profile yet?

Contact your department admin team and they can set one up for you.

Want to change your photo?

Contact your department admin team or email digitalteam@exeter.ac.uk

Why update your profile?

1. To showcase your research. An up-to-date profile promotes your research and encourages potential academic and industrial collaborators to get in touch with you. It will also support REF submissions.
2. To get yourself noticed for future projects and funding. The university’s website gets around 30,000 views every day. An up-to-date profile is a great opportunity to market yourself and expand your contact base with minimal effort.
3. To help prospective PhD students find you. User testing has shown that students considering a PhD use staff profiles as a key part of deciding whether a department or university is right for them

On the MI Hub: this is updated daily and contains reports with information about current applications and applicant status information such as offers, acceptances and deposits paid, information about previous cycle performance and preliminary enrolment data.

We offer a number of ways for prospective students to visit us, both on campus as part of a campus tour or online via our online chat events. For the latest details please see:

• Undergraduate visits
• Postgraduate visits

Undergraduate Open Days are typically held in May/June, September and October. Postgraduate Open Days are held in November, March and June. For the dates for your campus please see:

• Undergraduate open days
• Postgraduate open days

We also typically hold Offer Holder Visit Days in February and March. Offer-holders will be automatically invited to attend these events.

Our main scholarship scheme is the Global Excellence Scholarship scheme for all levels of study. 

For postgraduate study, we offer our progressing students a ‘Class of’ scholarship along with an Alumni scholarship which both provide a 10% reduction in the tuition fee. More information can be found on the Masters scholarships page.

If you have an idea for a new programme, please contact your Faculty's External Engagement and Global Partner, and the Quality and Standards team (cles-qs@exeter.ac.uk), who together will help you with market data and the paperwork process. For more information about the process see the Quality and Standards website. 

The Press Office will be able to help you with any potential news stories. You can find out more about the Press Office and the other services they offer, including media training, on the Press Office webpage.

If you would like to arrange photography or films please contact your Faculty's External Engagement and Global Partner in the first instance.

The preferred supplier for booking Academic and Professional Services staff travel (including PGR students) is Click Travel. Find all the information you need to book on the Travel site. 

Centrally bookable rooms

• Find and book centrally bookable rooms

Penryn Campus rooms

To book a centrally managed room on the Penryn campus, email the Room Bookings team with your requirements: roombookings@fxplus.ac.uk.

Catering on the campus is organised by FX Plus. The Hospitality Office will not process requests without a purchase order. To order catering, complete a requisition order and send this with your hospitality request to your Finance administrator, who will raise the purchase order and forward all the information to Hospitality, on your behalf.

Biosciences rooms

• Book a Biosciences room here

Biosciences Room Booking Instructions.docx

Geography rooms

To book Geography rooms please contact Beth Lowe-Smith.

Psychology rooms

• Book a Psychology room here

Please note this is only accessible by Psychology admin staff. Please contact admin-psychology@exeter.ac.uk for further details.

Sport and Health Sciences rooms and equipment

• Book Sport and Health Sciences rooms and equipment
• View a list of available equipment

Please note this is only accessible by Sport and Health Sciences staff. Please contact Sam Bailey or Clare Fogarty for further details.

Delivering blended learning

The Enhancement Hub is home to guidance and support including:

• Developing online or blended learning modules
• Digital learning tools you can use
• Teaching online using Zoom or MS Teams

TQA manual

The Teaching Quality Assurance (TQA) manual includes all the University's learning and teaching policies, processes and codes of good practice.

Information and support for students

You may find it useful to familiarise yourself with the support services and information available to students:

• Current students services and support

• Visit the Enhancement Hub for training and resources for personal tutors, including tutoring during Covid-19
• Code of good practice for academic personal tutors

See the Staff Wellbeing website for information on free counselling, Occupational Health, and a range of resources for maintaining your health and wellbeing.

Each department has an Inclusion Lead who is a first point of contact for inclusion issues and attends the termly Inclusion meeting.