The travel booking process with Click Travel

The booking process

Before making a booking, please ensure you have approval to travel from your budget holder.

  • Log into Click Travel online booking system
  • Enter your search criteria under the appropriate tab and choose your travel option
  • Enter the name of the traveller from the drop down list. If the person is not in the list select “switch to temporary traveller” and complete their details
  • Choose your travel preferences and other additional information relating to the type of travel e.g. number of bags, seat preferences etc
  • Choose whether you want your tickets posted by first class or special delivery, or collect at the station
  • Complete the mandatory fields relating to budget holder, cost codes and reasons for travel
  • Review and confirm your booking; please do not enter anything in the Purchase Order field
  • An email will be sent by Click Travel to confirm your booking
  • The purchasing team will send the purchase order details to Click Travel and complete your receipt for invoice matching on your behalf

Things to remember

  • Work out your itinerary beforehand. If your itinerary is complex, Click Travel can do the research for you. Please call 0844 745 3074 or email res@clicktravel.com and Click Travel will do the research and will publish a quote on your Dashboard.
  • A purchase order will be raised by your Purchasing Team; you don’t need to raise a requisition or complete a goods received note; the Purchasing Team will complete all paperwork on your behalf
  • Credit cards will not be processed by Click Travel
  • If you amend or cancel your travel booking, please let your Purchasing Team know as soon as possible quoting your itinerary number
  • If the costs of travel needs to be split by several account codes, please contact your Purchasing Team quoting your itinerary number
  • The online booking system should not be used to book Partner or Spouse travel. Arrangements should be made direct with Click Travel as a “companion booking” and make your own arrangements to pay
  • Know your airport code as you will need this when booking flights
  • Car hire in the UK should be booked through our preferred supplier Enterprise or Thrifty; please contact your Purchasing Team for assistance
  • Ensure your user profile is up-to-date with your personal travel information such as APIS information
  • The “Recent Travel” tab only shows travel for the last 7 days
  • The “Out of Policy” tab only shows travel for the last 10 days